Refund Eligibility: Refunds are only available for purchases made directly through Vidaio’s website within the specified refund period. Refunds are not available for subscriptions purchased through third-party platforms.

Refund Process: To request a refund, please contact our customer support team with your purchase details within the refund period. Refunds will be issued to the original payment method used for the purchase.

Refund Period: The refund period varies depending on the subscription term purchased. Refunds may only be requested within the specified refund period, typically within 30 days of the initial purchase.

Exceptions: Refunds may not be available for certain circumstances, such as violations of our Terms of Use or abuse of the refund policy.